Terms and conditions for Mh Mønthandel
Beech road 8
8960 Randers SØ
Tel: 61485464
CVR: 39185008
Payment options
Mh Mønthandel accepts online payments with Visa, MasterCard, Mobilepay Online, Visa Elektron, Maestro
Payment will only be deducted from your account when the physical product is shipped or the virtual product is created unless otherwise agreed or stated in your order.
The website uses the following currencies for the price phrase:
Danish kroner DKK
Mh Mønthandel uses a secure payment server that encrypts all information with SSL protocol which means your data is safe and cannot be read by other outsiders.
Mh Mønthandel’s website also uses encryption with SSL protocol.
Delivery
The delivery time for your order is 1-2 business days.
goods are shipped with the following: GLS Pakkeshop and Postnord-Pakkeshop
Freight is calculated based on value
You will receive a track and trace number. so you can track your package from our warehouse to your home.
Right of withdrawal
There is a 14-day return policy on items purchased on the website unless otherwise agreed or stated in your order.
The 14 day period starts on the day the order is delivered.
Any return costs are at your own expense.
You must notify us of your wish to cancel no later than 14 days after delivery and must be received by us no later than 14 days after we are informed of your use of the right of withdrawal.
If you wish to use the right of withdrawal, this must be stated by email: Mh.monthandel@gmail.com The message must clearly state your wish to use the right of withdrawal.
Condition of the item upon return
You are liable for any deterioration in the value of the goods caused by handling other than what is necessary to determine the nature, characteristics and function of the goods. This means that you can try the product in the same way as if you were shopping in a physical store.
If the item has been tested beyond what is described above, it is considered used and of impaired value. This means that if you cancel your purchase, you will receive a small part or none of the purchase amount back. It is up to mh-mønthandel.dk to assess the condition of the item.
Right of complaint
There is a 2-year warranty on products in accordance with the Danish Sale of Goods Act. The warranty applies to all defects on coins and banknotes based on images on the webshop
Complaints regarding defects must be notified to us within a reasonable time after receipt of the goods.
Here, a maximum of 2 weeks is considered reasonable time, unless otherwise agreed.
We reimburse reasonable shipping costs.
The claim is waived in the event of incorrect or unusual use of the product.
Mh Mønthandel covers the return costs to a reasonable extent.
For returns, please contact the company:
Mh Coin trade
Bøgevej 8
8960 Randers sø
Tel: +4561485464
Complaints are not accepted if they are sent cash on delivery.
Customer & Privacy Policy
We do not resell personal information and do not disclose your personal information to others, it is only registered in our customer directory. You can have your data deleted at any time.
In order for you to do business with Mh Mønthandel we need the following information:
- Name
- Address
- Phone number
- E-mail address
We register your personal data for the purpose of delivering the product to you.
The personal data is registered with Mh Mønthandel and stored for up to five years, after which the data is deleted.
When personal data is collected via our website, we ensure that it is always done with your explicit consent, so that you are informed of exactly what information is being collected and why.
Mh Mønthandel has access to the information registered about you.
The data controller in Mh Mønthandel is Mads Mejlgaard Holck
We store and transmit customer data encrypted.
As registered with Mh Mønthandel, you always have the right to object to the registration. You also have the right to know what data is registered about you. You have these rights under the Personal Data Act and inquiries in this connection should be directed to Mh.monthandel@gmail.com
Cookies
Cookies are used on https://mh-mønthandel for the purpose of optimizing the website and its functionality, thus making the visit as easy as possible for you.
You can delete cookies from your computer at any time, see the instructions on Webshop Cookies and Privacy Policy.
Log statistics
We use log statistics on https://mh-mønthandel.dk, which means that a statistics system collects information that can provide a statistical picture of how many visitors we have, where they come from and where on the website they leave etc.
The log statistics are only used for the purpose of optimizing the Mh Mønthandel website.
Complaint options
Complaints about products can be sent to:
The Danish Competition and Consumer Authority
Carl Jacobsens Vej 35
2500 Valby
www.forbrug.dk
For non-EU citizens, complaints must be submitted via the European Commission’s online complaint platform. ec.europa.eu
In the event of a complaint, our e-mail address must be mh.monthandel@gmail.com and the website you purchased the item from.